Cart is empty Shipping and Return Policy
Shipping and Return Policy
Shipping Terms
At NeedMore.Fun: we offer FREE shipping on all orders! We know you want your NeedMore products as soon as possible so you can opt for our 24-hour express shipping! We also offer COD and gift-wrapping services. If you would like extra discreet or expedited delivery, please contact us, and we’ll do our best to accommodate your request. Once our 3rd party delivery partners have picked up your order, you will receive a text/email. You can always track your order using your order number or contact support@needmore.fun for more help.
Shipping Timelines
We will try to send the shipments out as soon as possible. In most cases, it takes:
– 24 business hours for order preparation (for prepaid orders)
– 1-3 business days for order delivery to major metro cities.
– 5-7 business days for non-metro cities
This may differ based on your PIN and can be impacted by external delays. We work with well-reputed delivery partners, so delivery often happens earlier, depending on your location. Metro cities usually take less time, while remote locations may take longer. We do our best to ensure the timely delivery of all orders.
Returns Policy
We are fully dedicated to your health, pleasure, and satisfaction. Our products are rigorously tested for quality, and all shipments are carefully inspected before shipping. If you have an issue with your product and perhaps need a replacement or refund, we’ll do our best to make this happen.
Unfortunately, given the personal nature of our products, we cannot accept the return of items that have been opened, part-consumed, or used. If you would like to raise a return/refund request:
Please submit a return request within 48 hours of receipt of the package and include your Order ID. To verify the condition of the product, we may need you to share images or a video. If approved, we will contact you to initiate the refund/exchange process. While we are happy to arrange a return/refund, we will ask you to cover all shipping costs (Rs.75 for initial shipment and Rs. 150 for return shipment and processing).
Exchange Policy
If you wish to exchange an unopened and unused product, please contact us within 48 hours of receipt and we’ll be happy to help you.
Late / Unacceptable Returns And Exchanges
If you do not contact us within 48 hours of receipt, your item may not be eligible for return/refund. The return will be denied or rejected if the product is found used or opened or if the seal has been tampered with.
What Do I Get When I Return A Product?
You will either receive a refund (less shipping and gift wrapping costs, if any) back to the original payment method you used or a gift card in the form of store credit. You can specify which you would prefer.
How Long Does It Take To Get A Refund?
Once your returned item is received at our NeedMore fulfilment center, our quality team will check it. If the return is approved, we will let you know (via email). Please allow up to 15 days from the day we approve a returned item for the refund to be received in your account. The refund’s length of time depends on bank processing times.
Cancellation Policy
Cancellations are only possible within 24 hours of order placement, provided your order has yet to ship. If your order ships before it can be canceled, you can initiate a return as long as the original packaging has yet to be opened.
- 52, Shop No 6,7,8 Kempiah Garden Near NS Motors, Singapura Layout, Vidyaranyapura, Bangalore - 560097
- +91 87922 21625
- support@needmore.fun